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About
ECOM.CARE

EcomCare helps marketplace brands operate sourcing, inspections, and logistics in China with control across every stage of the supply chain.

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QC_SPECIALISTS
FBA_LOGISTICS
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We cover the critical operations behind marketplace growth

Marketplace selling is a high-stakes game: fierce competition, tight margins, and supply chains that span continents.

Sellers end up carrying too many functions at once: quality oversight, supplier negotiations, production follow-up, and cross-border shipping coordination.

EcomCare steps in as your on-the-ground execution layer for sourcing, inspections, and logistics in China, so your team stays focused on growth instead of operational firefighting.

* Amazon and Amazon FBA are trademarks of Amazon.com, Inc. Temu is a trademark of Whaleco Inc. ECOM.CARE is an independent service provider and is not affiliated with or endorsed by these platforms.

ENTITY_VIZ_RENDER // V.08SYNC: OP
Sellers Served
10,000+
Inspections
50,000+
Years Exp
8+
Client Satisfaction
99.2%
TECHNOLOGICAL_EDGE

Taking quality control to the next level

Quality control decides whether a marketplace launch scales or turns into an expensive rollback, which is why we built our own LIVE inspection model.

When needed, you can join the inspection in real time and react immediately to shipment issues from anywhere in the world.

We do not just list defects in a report. Our team works on-site to resolve issues during the inspection and reduce repeat failures in future production runs.

"Western management standards. Local expertise. We understand your quality expectations and make sure your supplier does too."
LIVE Inspection Interface
LIVE_FEED_RCV
LAT: 22.3193° N
LNG: 114.1694° E
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GLOBAL_LOGISTICS

Full-range logistics support

We take responsibility for the shipment from supplier pickup to warehouse or fulfillment center, with hands-on support when something goes off plan.

Optimized routes, clean customs documentation, and on-time delivery mean less risk, stronger margins, and better operational control.

Efficiency Analysis / Multi-Modal Flow
AIR TRANSITLOAD: 92%
Standard Process (AIR)
SEA TRANSITLOAD: 98%
ECOM CARE Framework (SEA/LOG)
LAND TRANSITLOAD: 28%
Manual Coordination (LAND)
Transit_Mode: Multi-Modal
Fleet_Sync: Active
Route_Opt: Enabled

Our Team

Global expertise distributed across industrial clusters. The ECOMCARE team connects sourcing, QC, logistics, and client operations in one execution layer.

Sonia
ASSET_SONIA
MGT.CO
From the Managing Company

Sonia

CEO

leadership
sonia@ecomcare.com
Skye
ASSET_SKYE
MGT.CO
From the Managing Company

Skye

Head of HR

leadership
skye@ecomcare.com
Aleksei Kudriavtsev
ASSET_ALEX

Aleksei Kudriavtsev

International Sales Director

Fbahelp Company ltd

leadership
ak@fbahelpcompamy.ltd
Daniil
ASSET_DANIIL

Daniil

Head of QC

leadershipquality_control
qc@fbahelpcompany.ltd
Sofiia Kochneva
ASSET_SOFIIA

Sofiia Kochneva

Head of Marketing

leadership
sofiia.k@ecom.care
Daniel
ASSET_DANIEL
MGT.CO
From the Managing Company

Daniel

Manager

managing_company
daniel@ecomcare.com
Stephen
ASSET_STEPHEN
MGT.CO
From the Managing Company

Stephen

Manager

managing_company
stephen@ecomcare.com
Aya
ASSET_AYA
MGT.CO
From the Managing Company

Aya

Manager

managing_company
aya@ecomcare.com
Cathy
ASSET_CATHY
MGT.CO
From the Managing Company

Cathy

Manager

managing_company
cathy@ecomcare.com
Clement
ASSET_CLEMENT
MGT.CO
From the Managing Company

Clement

Manager

managing_company
clement@ecomcare.com
Lucas
ASSET_LUCAS
MGT.CO
From the Managing Company

Lucas

Manager

managing_company
lucas@ecomcare.com
Mark
ASSET_MARK
MGT.CO
From the Managing Company

Mark

Manager

managing_company
mark@ecomcare.com
Michel
ASSET_MICHEL
MGT.CO
From the Managing Company

Michel

Manager

managing_company
michel@ecomcare.com
Quinn
ASSET_QUINN
MGT.CO
From the Managing Company

Quinn

Manager

managing_company
quinn@ecomcare.com
Ethan
ASSET_ETHAN

Ethan

Lead QC Specialist

quality_control
ethan@ecomcare.com
Luke
ASSET_LUKE

Luke

QC Inspector

quality_control
luke@ecomcare.com
Karen
ASSET_KARENA

Karen

Logistics Coordinator

operations
karen@ecomcare.com
Alisa
ASSET_ALISA

Alisa

Operations Manager

operations
alisa@ecomcare.com
Dmitry
ASSET_DMITRY

Dmitry

Head of Customer Service

customer_service
Dmitry.kuznetsov@fbahelpcompany.ltd
Michael
ASSET_MICHAEL

Michael

Account Manager

customer_service
cs@fbahelpcompany.ltd
Taulan
ASSET_TAULAN

Taulan

Account Manager

customer_service
cs4@fbahelpcompany.ltd
ASSETS_DEPLOYED
23
Personnel
DIVISION_COUNT
05
Departments
LEADERSHIP_TIER
05
Executives
EXPERTISE_LEVEL
ELITE
Global Team

The Basis of ECOMCARE

Core Protocols & Ethics
QC_PRTCL_01

We value quality

In every sense of the word. We take an individual approach to every client, and that is the basis for every service ECOM.CARE delivers.

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Our mission

To give you full product visibility before goods leave the factory. Reliable quality leads to stronger reviews, smoother launches, and more repeat business.

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Our vision

To be the benchmark in quality control for e-commerce, setting a higher standard for transparency and effectiveness in global trade.

Join our community

Follow our updates and practical resources on sourcing, quality control, logistics, and cross-border marketplace operations.

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