Your E-com agent in China

Shipments to Amazon warehouses around the world

Our services are specifically designed to meet the demands of E-commerce entrepreneurs and Amazon sellers.

Door to Door shipping from China

- Full responsibility for customs clearance procedure.

Choosing the best possible delivery method.

Choosing the best possible delivery method.

- Cooperation with the chosen transport company on your behalf.

- Supervising all transportation stages.

- Solving all the issues that may arise during the shipment.

- Checking the shipment for compliance with Amazon FBA requirements

Why choose us?

- Providing complete cost estimates before the goods are shipped.

- Pickup from supplier’s warehouse.

- Freight consolidation.

- All types of transportation.

- Cargo insurance.

- Our own IT logistics system.

Our advantages

Choosing the best delivery method

We develop the best delivery scheme in terms of transit time/shipping costs according to your requirements. It is also possible to combine several shipping methods to optimize delivery times and lower the costs (express, avia cargo, sea transport). It also allows to control the inventory replenishment rates at Amazon warehouses and to optimize storage costs.

Checking the shipment for compliance with Amazon FBA requirements

We ensure the presence of all the necessary labels, barcodes and check the dimensions, weight and quality of the cartons.

Supervising all transportation stages from the pickup point to the Amazon warehouse destination

Our managers provide all the information about the current status of your shipment and give you early warning in case of any delays.

We assume full responsibility for customs clearance and negotiations with the transport company in case of damage or loss of the goods.

Cargo insurance

In case the total value of the shipment is considerably higher than the standard reimbursement rates from the transport companies (DHL, UPS, Fedex), we provide additional insurance against damage or loss of the goods.

IT system to process the requests for logistics services

All the key information about the shipment route, tariffs and the required customs documents is stored in our IT system.  It grants much higher level of control over the transportation process.

Also, the system provides relevant data about tariff rates of different transport companies.

Delivery options

Transit times to an Amazon warehouse in the US depend on the destination city, nature and quantity of the goods.

Express

2 to 10 working days.

Avia cargo

10 to 15 working days.

Sea transport

20 to 40 working days.

Special line

up to 15 working days.

What clients say about us

I used Ecom.care help for both the inspection and logistics to get our shipment delivered. Very impressed, much better than my previous experiences with other companies (I previously used large Chinese-based companies). With Ecom.care you actually get to talk to an intelligent, professional and reasonable human being. They were able to accommodate our special requests for both the inspection and delivery, I am very satisfied with their services, would use again.

Olia Kerzhner

Super professional service! They did a fantastic job and helped me with my first Amazon shipment Will absolutely do business with them again.

Samuel Nord

I have been using Ecom.care logistics services since 2017. No problems whatsoever. I always get their full support in any tricky or complicated situation. I strongly recommend

Tyler Shawn